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EC602: CRM & Customer Journeys — Byter Academy
← 📧 Email & CRM
EC602
CRM & Customer Journeys
Map the customer journey and use CRM tools to nurture every lead.
5 lessons
·
~78 mins to complete
Lessons
1
What Is a CRM and Why You Need One
Interactive · 15 mins
Preview
2
Mapping the Customer Journey
Interactive · 18 mins
Pro
3
CRM Setup and Data Hygiene
Interactive + Quiz · 15 mins
Pro
4
Lead Scoring and Qualification
Interactive · 15 mins
Pro
5
Nurture Sequences That Convert
Interactive + Quiz · 15 mins
Pro