Frequently Asked Questions

Head to our login page and create an account using your email or Google sign-in. It takes less than a minute, and no payment card is required for the free tier.

We recommend starting with Course 1: Foundations. It covers the core principles of digital marketing, audience research, brand identity, and strategy. This gives you a solid base before moving into specialist tracks.

Yes. Every new account gets full access to 22 foundation lessons across 4 modules. These cover everything from what digital marketing actually is to building your first strategy. No time limit, no card required.

Not at all. The Foundations course starts from scratch and assumes no background in marketing. Each track then builds progressively, so you can go from complete beginner to advanced at your own pace.

Not currently, but we are working on a diagnostic assessment that will recommend a starting point based on your existing knowledge. For now, we suggest browsing the course catalogue and jumping into whichever track interests you most.

Absolutely. The platform is fully online and accessible worldwide. All content is written in British English, but the marketing principles and strategies apply globally.

Lessons are interactive and text-based, with a mix of written content, practical exercises, fill-in tasks, quizzes, and downloadable resources. Each lesson is designed to be completed in 15 to 45 minutes.

Most lessons include inline quizzes and interactive exercises. You get instant feedback on your answers, along with explanations for anything you got wrong. You need to score 70% or above to pass a quiz.

Capstones are practical assignments at the end of each course. You submit your work and receive detailed AI-powered feedback scored against a professional rubric. It is the closest thing to having a mentor review your work.

Pro members earn certificates for completing modules, full courses, and the entire academy. Each certificate includes your name, completion date, and a unique verification link. You can share them on LinkedIn or include them in job applications.

We review and update lessons regularly to reflect changes in platform algorithms, advertising tools, and industry best practices. Marketing moves fast, and our content keeps pace.

Byter Academy currently offers 8 courses, 80 modules, and 460 lessons covering everything from social media and SEO to paid advertising, email marketing, and AI-powered marketing strategies.

Pro is available at £23 per month or £249 per year (saving over 10%). Both plans give you full access to all 460 lessons, AI capstone feedback, certificates, and downloadable resources.

Yes, you can cancel anytime from your account settings. Your access continues until the end of your current billing period. There are no cancellation fees or penalties.

We offer a 14-day money-back guarantee on new Pro subscriptions. If the platform is not for you, contact us within 14 days for a full refund. After that period, we process cancellations at the end of the billing cycle.

Yes. Our Team plan is designed for agencies, in-house marketing teams, and businesses training multiple staff members. It includes everything in Pro plus team management features. Contact us at support@byter.academy for details.

We accept all major credit and debit cards through Stripe, our secure payment processor. All prices are in GBP, though your card provider will handle any currency conversion automatically.

Byter Academy works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend keeping your browser updated to the latest version for the best experience.

Yes. The platform is fully responsive and works on mobile phones, tablets, and desktops. You can learn on the go from any device with an internet connection.

Offline access is not currently available. All lessons, quizzes, and exercises require an internet connection. However, you can download PDF resources and templates for offline reference.

We take data privacy seriously. Your data is stored securely on encrypted servers, authentication is handled through industry-standard protocols, and we never sell your personal information. Full details are available in our Privacy Policy.

First, check that you are signed in. Progress only saves for authenticated users. If the issue persists, try clearing your browser cache and refreshing the page. If that does not resolve it, contact support@byter.academy and we will investigate.

You can reach our support team at support@byter.academy. We aim to respond within 24 hours on working days. For common issues, check this FAQ page first as your question may already be answered here.

Send a description of the problem to support@byter.academy, including what you were doing, which browser you are using, and any error messages you see. Screenshots are always helpful. We investigate every report.

We would love to hear your ideas. Email us at support@byter.academy with your suggestions. We regularly review feedback when planning new content and course updates.

We are working on a community feature for students to discuss lessons, share insights, and connect with each other. For now, you can reach us directly via email for any questions or discussions.